WELCOME TO VOLUMETEE!
We deliberately set out
to create a store that offers:
Questions? Comments? Need support?
- Highly personalized products based on your own profile
- A huge range of products available, hundreds of
thousands of products and growing fast
- Delivers the best quality products, all are custom
printed to order from 6 print locations across USA
- Great customer service
The BEST way is by email. Please email us here: Support@VolumeTee.com
Due To Production Times, Phone Support is limited.
Call Toll Free M-F 10am to 8pm
For Support 270-766-2300
We try to respond within 24 to 48 hours. Usually MUCH faster, but sometimes we
Q: I Don't Understand Your Size Chart
A: If you take a look at the
instructions at the top of our sizing page here: https://VolumeTee.com/sizing,
there are instructions as to how to measure a shirt you already have to see how
you would fit within our sizing chart. If you lay your shirt flat and measure
as shown in the diagram, you should be able to find something very close on our
chart that will work for you. Remember, the measurements in the chart are for
the shirt, not the person that is meant to wear it.
Q: How Do I Return Or Exchange My Shirt?
A: Please Email us at
Support@VolumeTee.com and let us know what the problem is! We will work
with you to correct the issue. Please remember, these are custom printed
shirts, made to order. Once printed, we cannot unprint them or return them to
stock. So, we will work to ensure you are satisfied with your purchase! If
a refund is determined to be warranted, we will process a refund for
the original price of the shirt as quickly as possible. Refunds typically take
1-3 business days to process once we have issued them. If you would like to
make an exchange please make sure to include payment information for return
shipping. (Either an email linked to PayPal or card information.)
Q: How Long Does Printing Usually Take?
A: Printing times can vary.
Currently we are printing mostly 3-5 day old orders, although our typical
guideline is to try to print and ship orders within 2-3 business days of
the time the order is placed. Thank you for your patience as we work to catch
up. In any event, we will do our best to be as quick and efficient as possible
in getting your shirt out to you.
Q: I Put My Email/Address In Wrong, Can This Be
A: We use USPS’s address
verification for domestic and APO orders, so it would be really tough for you
to mess up your address. However if you see something about your shipping
address in your confirmation email that is drastically different from your
shipping address as you know it, let us know.We take fraud prevention
seriously, so we will not send your order to a completely different address. If
you are paying with PayPal, make all applicable changes to your shipping
address in your PayPal account prior to placing your order.If you need to make
a major change to your address, alert us immediately and we will cancel your
order and refund your purchase price plus shipping. Email us at Support@VolumeTee.com
If we ship your shirt to the address you provided and it comes back to us, we
will contact you for an address correction.
Q: There Is A Faint Outline Around My Shirt Design.
A: Some shirts are pre-treated
prior to printing. Don’t worry, it will disappear the first time you wash the
Q: You Made A Mistake On My Order.
bad. It doesn’t happen often, but nobody’s perfect. Email us at Support@VolumeTee.com and
we’ll work with you to make it right. Often, this will simply require that you
send us a pic of our error so we can a) verify your claim and b) shame the